ASAP Appliance & Plumbing | Appliance Repair & Plumbing in Omaha

15:06 09 Feb 20

My dishwasher would not drain properly. I called ASAP Appliance & Plumbing Services & they came out promptly. ... Ryan(749343) diagnosed the problem but had to order a part. The part came in and he was ready to replace it within 3 days. Unfortunately I was called out of town & had to postpone. I made an appointment for the day i returned & he replaced the part. Ryan was very efficient & careful to clean up everything and my dishwasher is running fine now. I strongly recommend ASAP Appliance & Plumbing Service and will be using them again if I ever have need again!read more

Theresa Lee

17:34 02 Feb 20

Our home warranty company hired ASAP Appliance and they were a pleasure to work with through the process. Ryan was... helpful at explaining the process and figuring out what was wrong with our refrigerator quickly. Scheduling the appointment was easy. I would recommend this company for future needs. Invoice 749314read more

marion winger

23:42 30 Jan 20

When our dryer started making noise we called ASAP, very polite and helpful, answered all my questions, Ryan the... technician was prompt and on time, professional and very polite, he explained my options and had my dryer repaired in an hour. I can see why they are booking ahead, i will recommend them to all my friends, Thanks Ryan, job well done!!! case 749409read more

Bob Murray

15:44 19 Jan 20

We recently had our dryer break down. ASAP was wonderful to work with. When we called in for service, Taylor was so... nice and understanding to our needs. She dealt with our appliance warranty company, and got them moving faster on our claim When our service tech Ryan showed up, he was very polite and knowledgeable. He wore shoe covers and cleaned up after himself. We couldn’t be more pleased with ASAP.read more

Carolyn Peterson

23:16 14 Jan 20

Ryan was our technician. He was very polite and efficient. We were always notified when he would be arriving. He was... prompt and did a good job of explaining what was needed to be done and when to expect it to happen and what the charges would be. #749322read more

Paul Schmitz

01:05 12 Jan 20

Awesome service. Great staff. Came in for a roller for my dryer. He did not have one but he fixed the one I had... without charge. Awesome place. Very Friendly. Outstandingread more

Jay S

20:44 20 Dec 19

Ryan came out to service a 20 year old dryer and found a fuse that had blown in it due to the previous occupant not... hooking the cord up correctly. He was in and out of the house in about 20 minutes. Excellent job! I would highly recommend ASAP appliance repair! 749242read more

Tony Denman

08:14 12 Dec 19

I highly recommend Shawn Gomez and ASAP appliance for all your plumbing and appliance repair needs. I Have referred... them to several clients who have all had rave reviews about their timeliness, efficiency, friendliness, professionalism and knowledge. They made sure they fully understood the problem to determine the best way to resolve the issue and restore things back to proper working order. With decades of experience, they have the experience to handle any job. Call ASAP Appliance 1st.read more

Richard Lindmier

23:15 01 Nov 19

We were very pleased with the service. Ryan is an excellent technician, explained everything to us, worked efficiently,... and cleaned up afterward. Would recommend ASAP.read more

ALICIA FORST

20:46 01 Nov 19

I’m writing this post to speak of my recent experience with ASAP Plumbing and their technician Chris. I recently... had Chris out to look at my dishwasher and some issues I was having along with replacing a disposal. We inevitably needed to have our dishwasher replaced do an unfortunate experience with another contractor. When NFM came to install the dishwasher, they were unable to do so because, as they explained it to me, the water source to the dishwasher had been removed by whomever replaced our disposal. I reached back out to ASAP Plumbing to have someone come back out a fix the initial job. I indicated that I would not be paying for a service that I already paid for but was my understanding not completed correctly. Now I am not a licensed plumber, so I am only going off what someone else is telling me. When Chris was on his way to look at what was going on, he became VERY argumentative that what I was told was not correct. He was argumentative to the point where I felt attacked and did not make me feel comfortable allowing him into my home as I was alone. I then spoke with Taylor about getting someone else out to my house to resolve this issue. Again, I explained that I would not pay for a service that I have already paid for but if in fact this was something totally different, I would be willing to pay for a new service. I tried to explain that again I have no technical experience and going back in forth about a drain or pipe means nothing to me. After multiple calls, lacking empathy, patience and general customer service, I decided to cut my losses and will try and find someone else to fix or finish installing my new dishwasher. Hugely disappointed in the lack of service this company provided even more than that is that they allow their technicians to speak to their customers in a way that makes them feel unsafe and vulnerable in their own home. Because of the argumentative nature of the representatives I interacted with I would not recommend their service to anyone.read more

Janice Olechoski

20:53 12 Oct 19

Ryan was very good about explaining everything. They have an automatic service to let you know when your appointment... is and to confirm and also lets you know when the service man will be on his way. They give you a date with a two hour window. Worked wonderful for us! I would have given five stars but it was a little over a week before they came back to install the new dishwasher part.read more

Theresa Moore

20:10 10 Oct 19

Chris had a big job here. Not what I was expecting, but with a lot of sweat and muscle I am back in business. Chris was... patient, professional and very kind. I would recommend them and I would definitely use them again. Thank you so much.read more

Bernice Nared

14:02 03 Oct 19

Fast, thorough and friendly. The job was done efficiently, calls were made appropriately as stated. Will recommend to... others for sure.read more

Sean O'Rourke

21:39 30 Sep 19

Thank you ASAP for fixing my shower. I appricate the call letting me know that there was a delay with the plumber. When... Chris arrived he was able to get the part and fix the problem. I am very satisfied with the service I received today. Thank youread more

Monique Walton

20:21 20 Sep 19

The work that was done was great I have no problems with that. Although I am a repeat customer and I've never had a... problem with this company before. But when I was told on the phone that I would receive $20 off the work that was being done and also the Price of the service call would go towards fixing the problem if I went with a set again. Well when I was billed the service call had its own fee the parts and labor head its own fee and they were added to gether to give me one total. I only received $10 . But I could never say anything bad about the work that the do. I am always happy with it. Was expecting a bill of about 170 at most cause I knew what was wrong. But bill was about 270... not happy but needed it fixed... so will still Recommend them to anyone who need something fixed I will just remind you to check your receipt against what you're told on the phone.read more

Eric Janousek

13:51 30 Aug 19

I've used ASAP appliance many times for my business. Always fast and when you run a business time is money. They also... don't over charge you like most plumbers.read more

Rosemary Nisi

20:44 06 Aug 19

Shane and Ryan were on time and very polite. My dryer worked immediately after they plugged it in and washer worked... too ! I have 30 days from today but hopefully the set will continue working like new. Many thank !read more

Stacy Villegas

16:10 27 Jul 19

Ryan came right on time and did a great job for me when i was in a bind. He fixed my dryer and went above and beyond to... ensure i was happy with his service. I would call again anytime and recommend to my friends without hesitation!read more

Katie Digilio

22:10 13 Jul 19

Could not be more impressed with the service we received today by ASAP! They were here within 24 hours of initial... call. Ryan was knowledgeable, quick, clean and kind. We will be repeat clients for sure and recommend them to family and friends!read more

Nicole Roark

21:53 24 May 19

Ryan G. was awesome! Quick and efficient. Polite and comfortable to be around. I would highly recommend and use again!... Ryan helped with an old oven and a dishwasher. Ty so much! My dog was sad when Ryan had to leave. Keep up the good work! :)read more

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